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It’s crucial to set marketing goals that you know you have the time and resources to handle. Otherwise, you will be overwhelmed by the sheer amount and tasks on your plate and won’t be able to execute them past February.
Make a list of goals, and then pull the most important ones you want to focus on. Start with a few, rather than going for every single one. The more you accomplish, the more you can add to your list.
That being said, here are 16 marketing goals that Loopify can help you tackle in the new year.
Marketing Goals List for the New Year
1. Nurture newly gained leads
Separate leads from your customers by adding them to a separate segment because they need to receive separate communication. Nurture them with a welcome campaign. This is the perfect time for them to learn more about your brand. By educating them, you slowly guide them on their journey to the consideration phase.
Make sure you don’t just drop material in their lap; allow them to interact and engage with you. Ask what they are interested in and send that type of content.
2. Target customers with personalized retailer emails
Use a single email and personalize its sender, images, text, and contact information to communicate in the name of different retailers. Set up your account collections for different retailers, sales reps, success consultants and enjoy the simplicity of having to create just one email instead of tens (or hundreds) of emails and replace the info in each one.
3. Become better at personalization
Knowing how to serve content that your customers want will make you successful because they’ll keep coming back for more. Bear in mind that personalization does not mean being creepy and invading people’s privacy. Personalize using only what you need and what you have permission to use.
Let’s say a customer has signed up for your puppy training course. You can send them personalized emails about feeding their puppy or tips on the best toys for small pups. And if you know the dog breed, you can even segment your email to send different tips to different customers based on the breed they own.
4. Say thank you to loyal customers
Loyal customers are priceless. Staying at the top of the mind of satisfied customers is necessary, especially if you want them to keep coming back or recommend you to other people. You can find simple ways to show your customers that you are grateful they choose you. Send simple thank you notes, small meaningful gifts, or discounts.
You can create special campaigns for your customers that give them access to exclusive content, tools, perks, sneak peek into new features and discounts if they are a part of your club.
5. Automate repetitive tasks
One of the main uses of marketing automation. Don’t waste time on tasks that can be automated. Schedule and time your upcoming campaigns, automatically update or import contacts, automate alerts to stay in the loop with the campaign. All of this saves you time and lets you focus on other tasks.
6. Follow up on purchases or abandoned carts
Use your custom or transactional data to follow up on people with personalized emails, related-item offers, promotions, or back-in-stock products. It’s a great way to increase engagement and conversion rates.
Create automated campaigns to remind those that left items in their cart to complete the purchase. You can accompany your emails with recommended products or special discount codes. Note that you shouldn’t overdo it with discounts every time people leave their cart. They’ll get used to this and delay their purchase intentionally, knowing they’ll get a discount.
7. Create referral programs with a coupon reward system
Word-of-mouth marketing is the best thing you can do for your brand. Let loyal customers become brand ambassadors and share your business with their friends, family, and colleagues. Use the mailto: functionality in Loopify, and your customers can invite their friends to join in. And the best part is that Loopify doesn’t record anything until the referred person decides to join in. We care about privacy and love following GDPR laws!
The bonus part is that you can automate the referral process and spice it up with coupons sent via text both for your brand ambassador and the person that joined in. As soon as someone signs up, they’ll receive their coupons, and the reward is up to you, a discount, gift, or a special offer. Whatever fits your business!
8. Focus on relevant data to improve targeting and customer experience
Enjoy the flexibility of receiving custom reports about campaign data you deem important straight to your inbox or via FTP—no need to set reminders to go into your account when you can schedule everything in advance.
How does this help you? You get all the information you need right away to improve your customer experience and targeting. No more wasting time by going through everything to find the information you actually need.
9. Get customer feedback
This helps you keep the conversation going. By requesting customer feedback, you can improve your product or services you offer. One of the easiest ways you can get feedback to create a landing page form (you can include calculations if you want) and link to it in your emails.
Set up to get alerts whenever someone leaves a review or gives you feedback. This way, you can promptly follow-up on negative reviews, which can get you more information on what went wrong in that person’s experience with your business. Plus, you can use positive feedback and reviews as testimonials, with the customer’s approval, of course.
10. Open up to the opportunities new channels offer
The new year can be the perfect time to expand your reach and consider adding another channel to your marketing mix. It can be anything from a new social media channel, SMS marketing to mobile coupons, direct mail. Weigh in the fact where your customers hang out or if you have the resources to tackle it. Incorporate different channels into your flows (a.k.a automations) and create a smooth experience for people who go from one channel to another.
11. Implement automation the right way
When talking about automation, managing repetitive tasks is the least of it. To get the most out of your campaigns and automation, you need to use automation tools the right way.
12. Extract better insights from your data
Use the different reports Loopify offers to extract important insights about your customers and how they interact with your campaigns. Go through your single campaign reports, for example, for email or pages, and use this detailed info to learn more about your customers preferences and behavior and then update your contacts with the new information.
Use the general reports to get an overview of how your campaigns perform per channel, see which ones are successful and which ones aren’t. This will tell you where you need to stop spending your resources and where you need to invest more.
P.S. Don’t forget the custom reports I mentioned above 😉.
13. Increase landing page conversions
Get creative and versatile with your landing pages. Sure, they are great for sign-up forms, but their potential is so much bigger when you create them the right way. You can tease product launches, offer downloads, create quizzes, surveys, questionnaires, and more.
14. Improve your email deliverability
Take action to prevent being marked as spam by email spam filters. Go through the list of tips and start implementing stuff you haven’t done so far.
15. Send instant notifications to customers
With Loopify’s Notify app, you can send predefined email and SMS messages to your customers in an instant. Think of it as a quick alert or notification you need to send out straight away without the need to create an entire email or SMS campaign.
It’s great for businesses that have to notify customers about their car service dates, pickups, appointments (doctor’s, hair, spa), or whatever you need to alert the customer of. Select one of your pre-written messages, choose the contact, and send. Use variables in your pre-written templates, and you get personalized notifications for each customer.
16. Optimize the way you handle your target audience
Improve your contact list organization. This is a super important step that affects your marketing as a whole. It’s a good idea to start the new year by going through your contacts list. Use your campaign reports to manage your contacts based on campaign events. You can choose to group and delete hard bounced contacts or those that have unsubscribed. Loopify automatically stops sending to contacts who have unsubscribed or hard bounced. However, we still recommend cleaning up your list from time to time.
By keeping your contacts up-to-date, you improve your open, click, and engagement rates and reduce the chances of being marked as spam.
Go ahead and choose what you want to focus on in the new year. Adapt these to create your own specific marketing goals that will help you grow. Test and try new things, and you may be surprised what works for your business.